McDonald's

Reviews about McDonald's

• 4 / 5

  By Death Star Destroyer
  Food and drinks are good, great coffee, 4 stars because they have awful service through the drive thru
  May 25, 2017
• 1 / 5

  By Aella W
  Worst service I have ever received at a McDonald's. Went through the drive through and ordered a small coffee. When I got to the first window to pay, I paid the cashier, but instead of giving me a receipt, she just closed the window in my face. I took this to mean I should go ahead and pull forward to get my coffee at the 2nd window. Except when I arrived at the 2nd window, they had no record of my order, and proceeded to ask if I had a receipt. I told them that the girl didn't give me one, and then recited to them exactly what I had given the cashier (how many quarters, dimes, nickels and pennies etc..) to pay for the coffee. I waited for about 5mins. at the window, and then decided to go inside and ask for a manager. Instead of giving me the coffee I PAID for, the manager then proceeded to argue with me over a $1 cup of coffee, in front of other customers inside the restaurant. I asked the manager exactly how hard was it for their cashiers to remember a person who was literally at their window less than 5mins. ago, and how I was able to recite the exact money I used to pay for the coffee, and why instead of saying "Thank You" or handing me a receipt, their cashier thought it was appropriate to take my money and close the window in my face? Needless to say, I will not be visiting this particular McD's again. I can't believe the lack of customer service of this crew, the gall of the sh*tty manager to accuse me of lying about a $1 cup of coffee, and the fact that I had to wait almost 30mins. to get the coffee, but only after repeatedly trying to prove that I had, in fact, paid for the item. While normally I wouldn't sweat a $1 loss, being accused of being a liar in front of a restaurant full of people motivated me to get what I paid for, even if it meant having to wait for them to count the register of the cashier who conveniently didn't "remember" seeing me at her window just moments before. WORST SERVICE EVER!
  April 12, 2017
• 2 / 5

  By Katie Cleaveland
  Very slow. Spent 15 mins in double lane drive thru!
  March 04, 2017
• 2 / 5

  By Debbie Staley
  Whatever crew was working on December 10th was disastrous. Usually it's par for par as far as McDonald's fast food goes, however sometimes (that day especially) it takes way too long. Waiting about or longer than 10 minutes for the food AFTER getting past the speaker. As I was on the way to a competition this was unacceptable. When we requested that perhaps we could just get a refund as opposed to waiting for a single biscuit for more than 10 minutes, they simply ignored us. In the end we had to leave without food or money, cheated out of time with laughable service.
  November 12, 2016